Cancellation & Refund Policy
Order Cancellation
You may cancel your order within 12 hours of placing it, provided it has not been shipped.
Return Policy
- We offer a 7-day return window, which means you can request a return within 7 days of receiving your item.
To be eligible for a return:
- The item must be unused and in its original packaging.
- You must provide the receipt or proof of purchase.
- To initiate a return, send us an email. Once your return request is approved, we will provide you with instructions on how and where to send the item.
Non-refundable Cases
- Opened or used products
- Incorrect ordering by customer
- Requests after 7 days of delivery
Return Pickup
We will arrange pickup for eligible returns.
Contact
Email: support@wedawell.com